Key Points A quality target is a nominal target given to a production or process to meet customer needs. Adherence to good targets results in higher customer satisfaction. It can also reduce costs, ...

Even as a business grows and day-to-day operations evolve, understanding your “why” will help leadership and the full team maintain the same quality of work and service. – Jeff Sprau ...

Freeway north of LA is the focus of an updated air quality alert reported at 5:03 p.m. on Wednesday by the National Weather ...

The presentations will also elicit ideas on which those seeking to enhance the quality of service delivery elsewhere might build. The conference will feature Lant Pritchett (Harvard Kennedy School), ...

In a memorandum published today, titled "Our Enduring Duty to America's Service Members and Their Families," Secretary of Defense Lloyd J. Austin III announced a new set of initiatives which are ...

The Postal Service has instead doubled down, releasing version 2.0 of Delivering for America this past September, which brags about more employees and billion-dollar expenditures while repeating ...

Data on service quality, outages and interruptions from April 1, 2023, to March 12, 2024, was reviewed, as well as informal consumer complaints from March 13, 2024, to Jan. 1, 2025.

Samuel George, the Minister of Communication, Digitalisation Technology and Innovation, has urged the three telecommunications companies in the country to improve quality of service or face ...